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Network/System Engineer , PC Support Specialsist |
| PAULO ENRILE G. ORENSE 050.295.9377 pegorense@yahoo.com Objective To utilize my skills and abilities in the Information Technology Industry that offers Professional growth while being resourceful, innovative and flexible. Profile IT professional with 8 years of Information Technology experience Highly motivated, dependable troubleshooter and problem-solver. Valued contributor who performs confidently and effectively under pressure and thrives on challenge. Can work effectively with little or no supervision. Excellent communicator and good listener. Enthusiastic learner who quickly grasps concepts and technical skills. Technical Skills Operating Systems/Software Applications Windows 2000 Server and 2003 Server Windows 98/2000/XP/VISTA Mac OS Microsoft Office Applications (2000, XP, 2003) Microsoft Exchange Server Internet Security and Acceleration (ISA) Spectrum 8.0 Microsoft Visio Adobe Photoshop CS Trainings Interconnecting Cisco Network Devices Customized Building Scalable Cisco Internetworks Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 Trainings on MS Office 2003 Applications (Word, Excel, Powerpoint, Outlook) Computer Associates Unicenter Network System Management Implementation and Administration Computer Associates Ehealth Reporting and Administration Professional Experience Network Administrator - Pag-IBIG Fund, Manila, Philippines 2004 to 2008 Supervising and assisting on the installation and configuration of LAN/WAN networks over 30 regional offices. Manages the physical network infrastructure, including wired and wireless local area network (LAN). Performed application software upgrade and hardware upgrade for network Provide network performance monitoring, reporting, and evaluation of LAN/WAN networks using Spectrum Software, CA Ehealth Administration and Ehealth Reporting Software. Diagnoses and repairs or oversees the repair of hardware failures; maintains inventory of equipment and parts; maintains maintenance contracts. Advises supervisor on staffing needs, equipment requirements and problem areas and makes recommendations for solution of problems Participates in network planning, design, development, deployment, and modification. System Administrator - Pag-IBIG Fund, Manila, Philippines 2003 to 2004 Installation and Administration of Microsoft Windows 2000/2003 Servers(Enterprise and Standard Edition) Installation and configuration of Domain Controllers, Active Directory, DNS, and DHCP. Installation and configuration of Exchange Server, managing and creating end-users mailbox, enabling/disabling of users instant messaging using msn messenger v4.6 or v5.0 and configuration of the clients email using Microsoft Outlook. Anti-Virus Management and Support - Administration and maintenance of centralized anti-virus management server, updating and upgrading of anti-virus definition file, set coordinated security policy and deploy automatic updates on every client and server. Removal of Virus/Worms at the servers and computers. Installation and Configuration of Firewall Checkpoint - Administration and maintenance of firewall, analyzed what TCP/UDP ports do I permit and not to permit. Monitoring of logs if there are intruders or hackers PC Support Specialist - Pag-IBIG Fund, Manila, Philippines 2000 to 2003 Responded to, evaluated, and prioritized incoming phone and email requests for technical assistance from users experiencing problems with hardware, software, networking, and other computer-related, Web, and telecom technologies. Contributed ideas to improve customer service and suggested ways for second-level support to interact with customers. Provided prompt, accurate, and respectful support to users, employing high degree of customer-service skill and technical expertise while ensuring customer satisfaction. Frequently resolved issues with little or no supervision. Performed preventive maintenance and repairing of computers, printers, routers and switches. Installation and configuration of computers and application software. Graphic Designing Knowledge in graphic designing and editing using Adobe Photoshop CS, Adobe Image Ready CS and Swish 2.0. Education Lyceum of Batangas Capitol Site. Batangas City Philippines 04217 Bachelor of Science in Information and Computer Science 1994 -1998 [/b] |