| Network/System Engineer, PC Support.
Resume
Address for Correspondence
Bld. No. 33, 203-shriprashta complex.
4th Road Nalasupara (W) Mumbai
Email: - shripal_man5@rediff.com
Shripal.singh@accelfrontline.in
Headphone:- +91-9970254249
shripal singh
OBJECTIVE: Seeking a challenging position in today’s digital economy by leveraging my
Technical skills.
Summary: -
3+ Years of IT experience on the following fields:-
· Networking, system administration involving installation and configuration of Windows 2003/2000/XP
in LAN/ environment.
· Implementation/Administration/Troubleshooting.
· Supporting for IBM Lotus Notes and MS Outlook for messaging in multi-site environment.
· Knowledge of Active Directory Service, WINS, DHCP, DNS, VPN.
· Good technical writing skill. (Manuals, Procedures etc.)
Career Objective:
To associate with a growth-oriented enterprise and strive to achieve the goals of the organization,
Contemplating
sustained individual growth through hard work and self-improvement, in any demanding work/working
Conditions. I
am contented person vying for knowledge in every possible field. I would like to gain experience to
enhance my
technical skill and embeds all the knowledge I can get from the work I do.
Technical Qualification:
· MCP (Microsoft Certified Professional Training). From Adtech Computer Education Ratlam (m.p.).
· One Year Adtech Certified Hardware & Networking Professional From Adtech Computer
Education Ratlam (m.p.) .
Academic Qualification:
· Senior Secondary Education from Madhay Pradesh Board Bhopal.
· High Secondary Education from Madhay Pradesh Board Bhopal.
Technical Qualification:
· Diploma in ADCHNE (Advance Diploma in Computer Hardware Network Engineer) from Adtech computer Edu. Ratlam (m.p.)
· Diploma in DCA (diploma in Computer Application) from Adtech computer Edu. Ratlam (m.p.)
· Diploma in ITI (Industrial Training Institute) from ITI Ratlam (m.p.)
· Diploma in DCA (Diploma in Computer Application) from Polytechnic College Jaora (m.p.)
· Diploma in Tractor Mechanic from Polytechnic College Jaora (m.p.)
Professional Skills:-
Operating System Windows /2000/2003/XP.
Mailing System IBM Lotus Notes 6.5,7 & also Microsoft Outlook & Outlook Express.
Hardware Assembling, Troubleshooting, Software installations and
Maintenance of Assembled & Branded PCs &Laptop like (IBM, and HCL).
Communication & Networking Proficiency in Network analysis and design, administration, Configuring,
Maintaining & Troubleshooting of LAN using following Hardware
& Software.
Protocols TCP/IP, SMTP, POP3, ICMP, IGRP, IGMP, NETBIOUS, NETBIEU.
Antivirus Solutions Microsoft Trend Scan (Desktop and Servers).
Other Utility PC Anywhere, VNC, R Admin.
Hardware Platforms: Cisco Switches (1900,2950,2600), DLink Switch, Hubs.
Servers DHCP, DNS, WINS, VPN.
Cabling Structured Cabling using CAT5&CAT6
Professional Experience: -
1: - Working as a System Engineer with “ACCELFRONTLINE Ltd. For TATASTEEL Ltd.” Andheri (E)
Mumbai INDIA From Dec. 2007 to till Date.
Role and Responsibility main Activities
· Installation of Windows winxp /win 2000/2003 Server
· Creating & Managing File Server, Print Server
· Creating & Configuring DNS/DHCP and Active Directory installation with custom policies
· Creating & managing user profile(Active Directory).
· Apply all security patches as needed to maintain a secure environment.
· troubleshooting the system & network problems (Hardware/&Software). Managing system security.
· Install Configure and Maintain. Citrix, Sap &Oracle (tswd erp) For Production Work as well as other Software according to
Org. requirement.
· IBM Lotus notes 6.5,7 installation and configuration, create user and manage, Archive lotus notes data, distribution groups
and contacts
· Support on Lotus Notes clients Email and Lotus based online applications.
· Software as User’s requirement. Installations and Resolve the problem On Site/ Off Site related to
Hardware/Software/Network.
· Installation & maintaining the Wire less network.
· Working Remote Envirment through –Vnc, Netmeeting, Radmin etc.
· Taken Weekly&monthly Archival Backup, Export Backup&coldBackup in sun server
· Maintenance Client and Server Relationship.
2:- Worked as a System Engineer with “ITMANTRA Pvt. Ltd. For INOX LEISURE Ltd”. ,Nariman point Mumbai
from 2nd Feb. to Dec..2007
Role and Responsibility main Activities.
· Resolving Hardware & Network related issue on HP OPEN SERVICE DESK ver6.
· Installation and Configuration of INTEL/IBM Desktops.
· Assembling, up gradation and installation of Desktops.
· Installation of Windows 2003 Server/ XP /2KPro.
· Connecting & Configuring PCs for use of LAN.
· Helping users to backup their data.
· Installation of Modems, Printer (DeskJet, Laser, Inkjet), Scanner, Hubs, Switch etc.
· Configuration & Support for Ms Outlook /Outlook Express for messaging in Multi-site environment
· Repairing of corrupt user mail in MS Outlook with tools like scanpst etc
· Used to rectify Hardware/Software /LAN problems of the end users.
· Hands- on through Netmeeting, Radmin, VNC&Echo vnc
· Maintaining “Client and Server “Relationship.
· Updating Windows & also Installation of Service Pac 1,2,3,4 (XP& 2000).
3: - Worked as a Customer support Engineer with “ACMA Computers Ltd. For Royal College, Percept Picture Ltd.”Mumbai
From 10th Apr 2005. to Nov… 2006
Role and Responsibility main Activities.
· Assembling, up gradation and installation of Desktops.
· Support for Tally software and also updation of tally7 to tall9.
· Connecting & Configuring PCs for use of LAN.
· Configured outlook, msoutlook and also troubleshooting with outlook, msoutlook.
· Taken daily, monthly backup of Outlook, msoutloook and user Data.
· Installations Software as User’s requirement and Resolve the problem.
· Configured network and local printer and installed Software for HP, Canon, Xerox Series printer.
· Solved Hardware Related Issues.
· Configure Internal and External Modem, configured Dial up connection as user Requirements.
3: - Worked as a Customer support Engineer with “System Electronics Pvt. Ltd. Ratlam (m.p.).
Main Activities.
· Assembling, up gradation and installation of Desktops.
· Installing win95, 97,98,Xp, vista, 2000 &2003 pro. And Server.
· Attended Hardware Calls on field.
Personal Details .
Father name Mr. Vikram Singh
Date Of Birth 2nd Apr. 1986
Marital Status Single
Nationality Indian
Language Known English, Hindi
STRENGTH Integrity, Professionalism, Positive mental attitude toward life, Work, Problems
Change, People & Leadership.
Shripal singh date 18.06.08 |