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Network&System Support Eng..++++++++++3 Years Expr.


Network/System Engineer, PC Support. Resume Address for Correspondence Bld. No. 33, 203-shriprashta complex. 4th Road Nalasupara (W) Mumbai Email: - shripal_man5@rediff.com Shripal.singh@accelfrontline.in Headphone:- +91-9970254249 shripal singh OBJECTIVE: Seeking a challenging position in today’s digital economy by leveraging my Technical skills. Summary: - 3+ Years of IT experience on the following fields:- · Networking, system administration involving installation and configuration of Windows 2003/2000/XP in LAN/ environment. · Implementation/Administration/Troubleshooting. · Supporting for IBM Lotus Notes and MS Outlook for messaging in multi-site environment. · Knowledge of Active Directory Service, WINS, DHCP, DNS, VPN. · Good technical writing skill. (Manuals, Procedures etc.) Career Objective: To associate with a growth-oriented enterprise and strive to achieve the goals of the organization, Contemplating sustained individual growth through hard work and self-improvement, in any demanding work/working Conditions. I am contented person vying for knowledge in every possible field. I would like to gain experience to enhance my technical skill and embeds all the knowledge I can get from the work I do. Technical Qualification: · MCP (Microsoft Certified Professional Training). From Adtech Computer Education Ratlam (m.p.). · One Year Adtech Certified Hardware & Networking Professional From Adtech Computer Education Ratlam (m.p.) . Academic Qualification: · Senior Secondary Education from Madhay Pradesh Board Bhopal. · High Secondary Education from Madhay Pradesh Board Bhopal. Technical Qualification: · Diploma in ADCHNE (Advance Diploma in Computer Hardware Network Engineer) from Adtech computer Edu. Ratlam (m.p.) · Diploma in DCA (diploma in Computer Application) from Adtech computer Edu. Ratlam (m.p.) · Diploma in ITI (Industrial Training Institute) from ITI Ratlam (m.p.) · Diploma in DCA (Diploma in Computer Application) from Polytechnic College Jaora (m.p.) · Diploma in Tractor Mechanic from Polytechnic College Jaora (m.p.) Professional Skills:- Operating System Windows /2000/2003/XP. Mailing System IBM Lotus Notes 6.5,7 & also Microsoft Outlook & Outlook Express. Hardware Assembling, Troubleshooting, Software installations and Maintenance of Assembled & Branded PCs &Laptop like (IBM, and HCL). Communication & Networking Proficiency in Network analysis and design, administration, Configuring, Maintaining & Troubleshooting of LAN using following Hardware & Software. Protocols TCP/IP, SMTP, POP3, ICMP, IGRP, IGMP, NETBIOUS, NETBIEU. Antivirus Solutions Microsoft Trend Scan (Desktop and Servers). Other Utility PC Anywhere, VNC, R Admin. Hardware Platforms: Cisco Switches (1900,2950,2600), DLink Switch, Hubs. Servers DHCP, DNS, WINS, VPN. Cabling Structured Cabling using CAT5&CAT6 Professional Experience: - 1: - Working as a System Engineer with “ACCELFRONTLINE Ltd. For TATASTEEL Ltd.” Andheri (E) Mumbai INDIA From Dec. 2007 to till Date. Role and Responsibility main Activities · Installation of Windows winxp /win 2000/2003 Server · Creating & Managing File Server, Print Server · Creating & Configuring DNS/DHCP and Active Directory installation with custom policies · Creating & managing user profile(Active Directory). · Apply all security patches as needed to maintain a secure environment. · troubleshooting the system & network problems (Hardware/&Software). Managing system security. · Install Configure and Maintain. Citrix, Sap &Oracle (tswd erp) For Production Work as well as other Software according to Org. requirement. · IBM Lotus notes 6.5,7 installation and configuration, create user and manage, Archive lotus notes data, distribution groups and contacts · Support on Lotus Notes clients Email and Lotus based online applications. · Software as User’s requirement. Installations and Resolve the problem On Site/ Off Site related to Hardware/Software/Network. · Installation & maintaining the Wire less network. · Working Remote Envirment through –Vnc, Netmeeting, Radmin etc. · Taken Weekly&monthly Archival Backup, Export Backup&coldBackup in sun server · Maintenance Client and Server Relationship. 2:- Worked as a System Engineer with “ITMANTRA Pvt. Ltd. For INOX LEISURE Ltd”. ,Nariman point Mumbai from 2nd Feb. to Dec..2007 Role and Responsibility main Activities. · Resolving Hardware & Network related issue on HP OPEN SERVICE DESK ver6. · Installation and Configuration of INTEL/IBM Desktops. · Assembling, up gradation and installation of Desktops. · Installation of Windows 2003 Server/ XP /2KPro. · Connecting & Configuring PCs for use of LAN. · Helping users to backup their data. · Installation of Modems, Printer (DeskJet, Laser, Inkjet), Scanner, Hubs, Switch etc. · Configuration & Support for Ms Outlook /Outlook Express for messaging in Multi-site environment · Repairing of corrupt user mail in MS Outlook with tools like scanpst etc · Used to rectify Hardware/Software /LAN problems of the end users. · Hands- on through Netmeeting, Radmin, VNC&Echo vnc · Maintaining “Client and Server “Relationship. · Updating Windows & also Installation of Service Pac 1,2,3,4 (XP& 2000). 3: - Worked as a Customer support Engineer with “ACMA Computers Ltd. For Royal College, Percept Picture Ltd.”Mumbai From 10th Apr 2005. to Nov… 2006 Role and Responsibility main Activities. · Assembling, up gradation and installation of Desktops. · Support for Tally software and also updation of tally7 to tall9. · Connecting & Configuring PCs for use of LAN. · Configured outlook, msoutlook and also troubleshooting with outlook, msoutlook. · Taken daily, monthly backup of Outlook, msoutloook and user Data. · Installations Software as User’s requirement and Resolve the problem. · Configured network and local printer and installed Software for HP, Canon, Xerox Series printer. · Solved Hardware Related Issues. · Configure Internal and External Modem, configured Dial up connection as user Requirements. 3: - Worked as a Customer support Engineer with “System Electronics Pvt. Ltd. Ratlam (m.p.). Main Activities. · Assembling, up gradation and installation of Desktops. · Installing win95, 97,98,Xp, vista, 2000 &2003 pro. And Server. · Attended Hardware Calls on field. Personal Details . Father name Mr. Vikram Singh Date Of Birth 2nd Apr. 1986 Marital Status Single Nationality Indian Language Known English, Hindi Email: - shripal_man5@rediff.com Shripal.singh@accelfrontline.in Headphone:- +91-9970254249 STRENGTH Integrity, Professionalism, Positive mental attitude toward life, Work, Problems Change, People & Leadership. Shripal singh date 18.06.08