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E-Mail +52(81) 8114 0530 Home
rlozano27@gmail.com
Roberto Lozano
Objective To growth in conjunction with a high class leading company, To work with a Global Class Team, To be excellent on any assignation.
Education
BD IT & Computer Science. UANL (Systems and Control Engineer) Monterrey; Mexico
Project Management Certified Professional (ITESM) Monterrey; Mexico
MA (ITESM) Monterrey, Mexico
Wharton University MBA curses Penn, U.S.A.
Personal Info
Birth Date Feb 27 1962
Languages
o Spanish Native
o English 100%
o Italian 60%
Residence Monterrey; MEXICO
Willing to Travel / Change Residence Yes
Experience 2003 Today MARCATEL SA de CV (Telecommunications Carrier)
Product Manager / Project Manager
Responsibilities:
Manage a team of 6 Consultants / Project Leaders
Implement Local IP Telephony, Hosted IP PBX Project for Monterrey, Guadalajara and Mexico
Business Strategy, including competitive analysis, market trends, market development
Business Planning, including services offering development, pricing, packaging, and business case development
Services, including creating services strategy, services roadmaps, and consulting for product development activities and processes
Lead and participate in business development activities in conjunction with internal sales teams, including establishing scope, methodologies, approaches, and engagement pricing
Participate in Supply Chain proyect
Contribute to the overall practice in the areas of competence development, establishment of methodologies and approaches
Represent Business Consulting with key senior managers at Customers and internally to sales teams
DECT project for local lines in Reynosa
Convergent Technologies (Triple Play solution) TV, Internet and Voice in Monterrey
IPTV Project
Research and become subject matter expert for key marketing best practices
CRM and CTI Best Practices Advisor
Sales Support for External Projects
Order Management Workflows (Siebel, Lotus Notes)
Software / Hardware Evaluation (Voice, CRM, CTI, Data Mart, PBX, VoIP)
Technology Integration: CTI, CRM, Prepaid, Voice, Email, ERP, Billing, Oracle DB, Document Workflow, Universal Queue, Order Management
Siebel Workflow Design
Project Location: Mexico
1990 2003 CEMEX (Cementos Mexicanos)
Tech Manager / Project Manager
Responsibilities:
Manage a team of 5 Consultants / Support Engineers
Participate in the WAN Satellite network
Development CEMEX WAY in Telecom
Team for Due Diligence for each country (Panama, Dominican Republic, Costa Rica, Venezuela, El Salvador)
Roll Out a SR-TELECOMM project
Project Administration
Customer Support
Service Management
Telecommunications Consultant, Including PBX / CTI / Voice Mail Roll Out
Project Location: Mιxico, USA, Panamα, Venezuela, Dominican Republic, El Salvador, Costa Rica, Colombia
1987 1990 VITRO
Telecomm Engineer
Responsibilities:
Systems / Telecommunications Support
Development WAN Satellite network
Build a RFQ for a PBX network
Micro Imaging specialist
Project Location: Mexico |